Technology Services > Employee Services

Help Me

Samford University offers remote assistance for PC- and Apple-related computer issues.

If you contact Technology Services for help, you may be directed to The Help Me page, which has links to our remote assistance software.  It will allow a Helpdesk associate to remotely access your computer.


 

For your security, an ID number and random password will be generated each time you run this software.


technology help center

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205-726-2662
phone support

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Locations
Service Desk, offices, computer labs

Helpdesk  

Submit a Service Desk Request
online support center

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Submit a Project Request
online project system

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Technology in Learning Center
services and equipment checkout

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Wireless
tools and information

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Change Password
self-service password tools

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Training
workshop schedule and tools